Our Values

The Values That Inspire Us

What Inspires Us


Ours is a profession which is ever-changing and each day presents victories and challenges. We are committed to growth and learning within our hospitals and we recognize that no two days are the same. While our passion for improvement is at the core of our reason for existing, our operating models aren’t over-rigid. Learning from mistakes, adapting to new conditions and becoming better tomorrow than we were today – these are the behaviors we seek to model in all we do.


Collaboration is essential when caring for pets, advancing the goals of our hospitals and building new skills as professionals. We believe in mutual positive intent and are driven by common purpose. Honesty and trust are central to every interaction, decision and commitment we make.


How we make one another feel can be as important as what we accomplish together. Collective effort and mutual achievement only happen through a shared belief in the value of everyone on our team.

Our team

Leaders eat last. Meet our team of dreamers and doers.

Kimball Carr

Chairman, President & CEO

In his varied 30 year career, Mr. Carr has overseen delivery of more than $1B in revenue during his leadership tenures with companies like Starbucks Coffee, Mars Incorporated and Trupanion.

Stith Keiser

Vice Chairman, Chief Operating Officer

With a career woven deeply into the veterinary industry, Mr. Keiser began as a leader in private practice and shortly thereafter launched My Veterinary Career

Jim Coleman

Board Member

Mr. Coleman has over 35 years of experience as an investment banker dealing with all levels of the investment community, including interacting with major and middle tier brokerage

Dr. Chuck Keiser

Board Member

Dr. Chuck Keiser is a graduate of Centre College and Auburn University’s College of Veterinary Medicine. His career in veterinary medicine began with a mobile practice and years

Peter Lau

Board Member

Mr. Lau is a licensed investment banker and holds Series 7, 63, and 79 registration. He is a Certified Public Accountant with over 40 years of experience in management

Richard S. Marten

Board Member

Mr. Marten received a Bachelor of Arts degree from Vassar College and the degree of Juris Doctor from Benjamin Cardozo School of Law in 1979. He was admitted to the New York

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